Testimonials

Mark's Auto Repair & Tire Testimonials

Over 40 Years of Experience | ASE Certified | 3-Year/36,000-Mile Warranty

Over 40 Years of Experience
ASE Certified
3-Year/36,000-Mile Warranty

Here's What Customers are Saying About Mark's Auto Repair & Tire

"I went early to be the first customer there and I was greeted immediately. I explained to Mark that my car was overheating and he did not hesitate to take me in a customer. He kept me updated every hour to advise me what he has done thus far. Within 4 hours, I was out of there. (Had my radiator fan replaced btw.) He also fixed my flat tire because my sensor was on when I arrived. Freddy was super kind and offered me coffee and a cool drink. (It was hot outside). All in all, Mark knows his job and works with you. Their hospitality exceeded expectations. I will definitely visit again for more work."

- Enaid D

"Had a slow leak and needed a quick repair. Never have been here before, stopped by and they were extremely helpful in reparining my slow leak. Which included removing 4 stuck valve caps(learned my lesson) Even better, they refused to charge me for the repair. I generally lease my vehicles so any repairs are normally done under warranty. But, if I'm ever in need of non-warrenty work, they've earned my business. Very grateful for their assistance."

- Richard S

"Mark’s repair shop was very good at explaining what needed to be done with my car. The service was exceptional with knowledgeable service advisor Marcelo whose honest advice saved me money with honest advice. Because of Mark’s shop I plan to make it my business to tell all my friends and Family. I highly recommend them to anyone who is looking for great honest service."

- RM

"I had my 2018 CRV serviced at Mark's Auto repair. The service writer Marcelo was very polite and the work was done quickly. I'll be back for sure. Highly recommend you switch here for your auto needs."

- Rekha M

"Mark and Freddie are wonderful! I had a leak in my radiator and it was replaced in a short amount of time. Great service and very reasonable fees!"

- Marcia W

"I am really thankful for them. I asked everywhere to see if any auto repair shops are willing to change my ballast. Mark and his staff are very knowledgeable and they changed it in no time. I told them I need to leave for the weekend and they honored the time estimate that they gave to me. They truly did a wonderful job. 10/10 recommend this place!

- Katherine C

"Really really thank you today! This is a really really good and honest repair shop! Today there are some little rocks stuck between my tire and rims that may fierce my tire. I am an international student from Rochester, upper New York and I just travelled to here. I just searched repair shop nearby in the google map and came here. They helped me check the tire and fixed the tire. After they finished, I asked how much should I pay. They told me there are no charges! They really did me a favor and helped me save the cost of a new tire. My classmate in Rochester says that even unseating a tire will charge you $30. This repair shop’s business will go bigger and bigger!"

- Yaohui S

"I’m so grateful to have called and stopped at Mark’s Auto Repair. Mark took care of my tire in minutes. I live in Staten Island and from one island to another, Mark is A+ in customer service! My grandma approves the rating!"

- Y Superstars N

"Mark's always takes care of my vehicles there a pleasure to do business and highly recommend them for all your vehicle needs."

- Robert M

"If u are looking for an honest mechanic with the best prices go here! Simple easy fast no bs!"

- Ya Boi B

"The first time I went there (I thought they were an auto body repair shop) even though they couldn't take care of the damages they didn't charge me to strap up front end. I gave the (well from my perspective) kid 50 bucks, well deserved. I didn't need any repairs for a while. A few months later when I did I felt like they were actually trying to help me and not just take advantage of me. I brought my work van there today and I know they'll do the right thing again.

For all of you out there... I swear I'm not a relative or a personal friend, I'm just a customer who is being treated the same way I treat my customers. Oh I clean drains, for whatever that's worth. It's nice to see knowledge and respect towards the customers."

- Frank Karan

"I highly recommend this place. The owner is very knowledgeable, helpful and courteous. The service was completed before the promised time!"

- Karen Green

"This is the best place to bring your vehicle if you want honesty and great rates . The mechanics work hard and Mark is a great person overall. Fred greets you at the desk and takes care of your car needs. Mark believes in old school customer satisfaction. This is a virtue that is lost in today’s world.

Don’t go anywhere else if you have a problem. Come to a five star shop with 5 star people."

- Linda

"Great guys with fair pricing and honest in everything they do."

- Ethan Price

"I have been a new customer for a very short time but these guys really do a good job. They are located in West Islip. Come out ask for Mark or Freddy and let the guys get you back on the road without any worries look them up on Google to get all the info you need to get directions or just call for an appointment. What are you waiting for pick up the phone and call Mark's Auto Repair."

- Paul Nappo

"I’ve relied heavily on Mark’s Auto Repair over the past two years as I’ve been restoring my long-neglected 2000 Corolla. All work has been accurately diagnosed and carefully performed with good attention to detail. Mark and his team are by far the best mechanics I’ve had in the last ten years. Service is always professional and prices are reasonable."

- Debra

"The best experience I had so far with an auto shop. They are very reliable and honest, their service is very fast and they make sure they check everything before you leave. I was soooo HAPPY with my service."

- Annmarie Lewis

"Stop whatever you do.... Mark is the man for Honest Reliable Trustworthy Auto Mechanical work. Mark is beyond great! No other mechanic can beat him hands down.

If there were 6 stars I’d give his business that score. Cleanest bathrooms on Long Island as well!"

- Brian C. Black

"Mark and his staff are wonderful. I cannot say enough great things about them. They're meticulous, honest, and the work on my BMW Z4 has always been impeccable. The charges are reasonable and I trust their opinion completely. You just can't beat this place for honest and reliable service. They bend over backwards for their customers and tell you upfront what's going on with your car. Great work!! It was such a pleasure to do business with everyone at Mark's Auto Repair Shop. They did a great job on the maintenance service of my BMW Z4. It was their friendly, honest and great customer service that I will always remember. I highly recommend Mark's Auto Repair Shop to anyone in need of vehicle services and repairs."

- Shu chin Lee